Shipping Policy

Last updated: August 24, 2026

This Shipping Policy explains how Skyline Certified Apparel processes and delivers orders.

Free shipping on qualifying orders

Free standard shipping is available on qualifying U.S. orders of $75 or more after discounts and before taxes. Eligibility and final shipping options are shown at checkout.

Made-to-order processing

Many products are made after an order is placed. Processing and production time are separate from carrier transit time and can vary by product, order size, demand, and fulfillment conditions. Any timeframe shown on a product page, at checkout, or in an order confirmation is an estimate and is not guaranteed.

Shipping rates and delivery estimates

Available shipping methods, rates, and estimated delivery timeframes are displayed at checkout when available. Delivery estimates begin after production and fulfillment are complete. We cannot guarantee a specific arrival date.

Order tracking

When tracking is available, it will be sent using the contact information provided with the order. Tracking can take time to update after a label is created.

Separate shipments

Items in the same order may be produced or shipped separately. If this happens, you may receive more than one package and tracking number.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs correction. Changes are not guaranteed after production or fulfillment begins. Additional shipping charges may apply if a package must be resent because of an incorrect or incomplete address.

Carrier and delivery delays

Skyline Certified Apparel is not responsible for delays outside our reasonable control, including carrier disruptions, weather, customs, holidays, or other transportation issues. We will provide available tracking information and reasonable assistance when a shipment is delayed.

Lost, damaged, or incorrect shipments

If a package arrives damaged or contains an incorrect item, contact us within 14 calendar days after delivery. Include your order number and clear photographs of the item and packaging. If tracking does not update for an unusual period or a package appears lost, contact us so we can review the shipment with the carrier or fulfillment provider.

International orders

International shipping may not be available to every destination. Unless checkout states otherwise, the recipient is responsible for customs duties, import taxes, brokerage fees, or other destination charges.

Contact

Questions about shipping can be submitted through the Contact page. Include your order number for an existing order.