Return and Refund Policy

Last updated: August 21, 2026

Skyline Certified Apparel products are made to order. For that reason, all sales are final except when an item arrives damaged, defective, or different from what you ordered.

Eligible problems

Please contact us within 14 calendar days after delivery if your item is damaged, defective, or incorrect. Include your order number, a description of the problem, and clear photographs of the item and packaging.

Do not send an item back before receiving return instructions. After reviewing the claim, we will provide an appropriate replacement or refund when the claim is approved.

Items that are not returnable

We do not accept returns or exchanges for change of mind, ordering the wrong size, choosing the wrong color, or other customer selection errors. Please review the product description and size information before ordering.

Cancellations and order changes

Contact us as soon as possible if you need to cancel or change an order. Because production can begin shortly after purchase, cancellation or modification is not guaranteed once the order enters production.

Refund timing

Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time before the credit appears.

Contact

To report an eligible problem, use the Contact page on our website and include your order number and photographs.

This policy does not limit any consumer rights that cannot legally be excluded.